REFUNDS & EXCHANGES -NEW
Our Commitment to Quality & Customer Satisfaction
Damaged or Defective Product
We’re sorry for the inconvenience. If a product arrives damaged or defective, we offer:
• Exchange for the same or similar item
• Store credit (valid for 12 months)
• Monetary refund (processed in 5–7 business days after quality inspection)
To start, please share a clear unboxing video showing the issue.
Report within 48 hours of delivery.
• Exchange for the same or similar item
• Store credit (valid for 12 months)
• Monetary refund (processed in 5–7 business days after quality inspection)
To start, please share a clear unboxing video showing the issue.
Report within 48 hours of delivery.
Changed Your Mind?
Not what you expected? No worries!
• Exchange for a different size or similar item
• Store credit valid for 12 months
Item must be unused, unwashed, with original tags and packaging intact.
All returns are subject to warehouse quality check.
• Exchange for a different size or similar item
• Store credit valid for 12 months
Item must be unused, unwashed, with original tags and packaging intact.
All returns are subject to warehouse quality check.
Important Reminders
• Unboxing video is mandatory for damage/defect claims
• Raise return/exchange/refund requests within 5 days of delivery
• Pickup is scheduled only after QC approval
• Raise return/exchange/refund requests within 5 days of delivery
• Pickup is scheduled only after QC approval